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Sales Assessment and Optimisation

Build a Predictable Revenue Engine

"Sales is an art isn't it?" We hear this regularly from salespeople when we start working with new clients. The idea that sales is about charm, instinct, and relationship magic is false. This mindset keeps businesses trapped in a cycle of unpredictable revenue, high key salesperson dependency, and endless firefighting and disappointment.

Even if you don't consider sales to be an art form, you should be asking "how robust and efficient is my sales function?"  Elite sales organisations treat sales as a structured process - and a science. They use data, systems, and proven methodologies to create predictable, scalable growth.

Dunrod uses these core principles of Sales as a Science to help you optimise your sales function and increase revenue, gross margin and operational efficiency. 

Sales Director Visual

The Problem

Most Sales Functions Run on Hope, Not Process

If you recognise any of these scenarios you have a problem:

  • You can't predict next quarter's revenue with any confidence
  • Your best salesperson leaving would cripple the business
  • New hires take 6-12 months to get productive (if they ever do)
  • You have no visibility of what's really happening in the sales process
  • Forecasts are guesswork dressed up in spreadsheets
  • Some of the sales team hit target, most don't (and you don't know why)

The good news is, it's not usually a people problem, it's a process problem.

Sales functions that don't use solid processes and documentation   or rely on individual talent and gut feel get inconsistent results. When it operates like a science - with systems, data, and repeatable frameworks - you get predictable growth. And a more operationally efficient business.

Our Approach

The Dunrod Sales as a Science Framework

we help you introduce sales processes that use data analytics, behavioural psychology, and systematic methodologies that can be tested, refined, and scaled.

  • Data Driven Decisions: tracking the metrics that really matter (not just activity for activity's sake) means you can refine your decisions and sale processes based on accurate conversion rates, sales cycle, deal value, margins achieved etc. - not opinions.
  • Buyer Processes and Behaviour:  buying decisions are rarely rational. Dunrod helps you build sales processes around buyers' behaviour patterns (the Buying Journey) not your prefered Sales Journey. We also help your salespeople use proven influencing and persuasion principles (not manipulation).
  • Repeatable Scalable Frameworks: We create structured processes that inexperienced sales people can follow and deliver reliable on target results. These "playbooks" remove guesswork from selling and make success replicable, not dependent on "natural talent."
  • Accurate Forecasting: we make sure your CRM is configured to maximise sales accuracy. This helps identify any any risk in the pipeline early and plan capacity across the rest of the business. This has the additional benefit of improving operational efficiency across your business.

 

The Process

How We Transform Your Sales 

Phase 1: Diagnose & Benchmark

We start by looking at your current sales approach and research how your customers buy your product and services. We objectively assess your current sales team, looking for the good and the bad. Attributes such as competence, performance, behaviour and attitude are all considered.

What You Get: A clear diagnosis of where sales is breaking down and where it can be improved. We provide a prioritised to-do list, focusing on quick wins to start delivering quality new business fast.

Engagement Cycle-1

Phase 2: Build the Sales Operating System

This phase is critical. We  identify your ideal customer profile, buyer persona and Buying Journey, then design your sales process to align with how your customers actually buy your services. Topics include sales stages, stage exit and qualification criteria - we also help create sales material for your salespeople to use, such as objection handling techniques.

Your CRM systems are configured to support your new processes and not just track activity. We educate your salespeople on how they benefit from good CRM discipline and help instil the necessary discipline.

Sales "playbooks" and collateral help them ask the right questions and explain your products and services to customers in a way they can really relate to. This helps convey your added value and differentiation.

By the end of this phase, you have a well-structured, repeatable sales process your team knows how to use, based on facts, not gut feel or the distorted view of one charismatic individual.

Phase 3: Optimise & Scale:

Sales optimisation is a process, not a one-off event. We set and define the mechanisms to monitor KPIs for each salesperson or role and implement win / loss reporting (an alarmingly uncommon practice).

You will receive accurate forecasting based on "weighted pipeline" reports and dashboards. This gives you the insight needed to run the rest of the business more efficiently and drive increased net profits.

You are now in the continuous improvement phase. Dunrod can continue to provide, perhaps through monthly reviews or you may feel you are now self-sufficient.

Either way, you can now invest in additional sales resources with confidence. Your sales systems can now scale and deliver ever increasing revenue and profit.

Your Outcomes 

Sales becomes a predictable, scalable growth engine—not a black box. Accurate forecasting lets you plan growth with confidence. If the time comes to attract investors or buyers, your professional sales function becomes a major asset.

Bottom line - your business becomes more valuable.

Get in touch to find out more.

Sales Growth